Terms and Conditions

Check-in time: 3:00 pm.
Check-out time: 12:00 pm.
Late check-out fee is $25.00 dlls per hour. (Please check availability with Front Desk)

  • This is a responsibility that we take very seriously every day, which is why we recommend reading the content of our “Reservation, Cancellation and Refund Policies” under which our company is governed.
    • All rates, promotions, and discounts are subject to change without notice. For this reason, it is important that the people interested in making a reservation with us contact one of our booking agents by phone or via email at reservations@rosaritoinn.com to receive more information on room types, prices, current month promotions, and discounts (only if applicable). As well as to receive instructions on how to pay for the reservation.
    • All rooms are subject to availability unless the guest has guaranteed the reservation by making a deposit, transfer, or leaving a credit card over the phone as a guarantee. If this requirement HAS NOT BEEN MET, rooms will be available for rent, and prices and/or promotions will be subject to change without notice.
    • Advance payment of 50% (FIFTY PERCENT) is required depending on the season to guarantee the reservation.
    • Any cancellation notice is required 30 days prior to check in to receive a refund.
    • There are no refunds for cancellations outside the cancellation period.
    • In case of cancellation within the 30-day period of reference, a voucher will be issued and will be valid for use only during the current year. (Note: no cash refunds are made).
    • If reservations are not confirmed within 36 hours, they will be eliminated.
    • Due to renovations and emergency repairs, Rosarito Inn cannot guarantee the reservation of a specific condominium, even if an advance payment was made or if it was booked in advance.
    • The tenant and/or guest may not assign or transfer the rights conferred by his/her reservation, or sublease the leased property in whole or in part.
  • After completing the reservation process, both the guest and Rosarito Inn are committed to complying with the internal regulations of the condominiums; as well as to respect and act in accordance with what is expressed in our Reservation and Cancellation Policies. 

    Rosarito Inn is not liable in the event of misunderstandings by the user caused by the latter’s failure to read this document carefully. This is detailed information that we provide to all users upon the confirmation of their reservation.

     

    • Only registered guests can enter the complex.

    Maximum guests allowed and recommended amount per condominium to sleep comfortably:

    • 1 room for up to 4 people, where 2 can sleep comfortably (including children over 5 years old)
    • 2 rooms for up to 6 people, where 4 can sleep comfortably (including children over 5 years old)
    • 3 rooms for up to 8 people, where 6 can sleep comfortably (including children over 5 years old)
    • 4 rooms for up to 10 people, where 8 can sleep comfortably (including children over 5 years old)
    • The tenant and/or guest may not assign or transfer the rights conferred by the contract entered into with him/her/them, or sublease the leased property in whole or in part.
    • Although we have a controlled entrance and 24-hour security, Rosarito Inn is not responsible for any loss in the parking lot, including theft or damage to the vehicle.

    Parking permits:

    • Condominiums with 1-2 bedrooms are allowed to have one parking space per condominium.
    • Condominiums with 3 and 4 bedrooms have 2 parking spaces per condominium.
    • Visitors must show their bracelet when entering/ leaving the complex and when using the pool and jacuzzi; we reserve the right of admission.
    • Common areas are for exclusive use of our guests.
    • Pool and jacuzzi hours and rules are displayed at the pool.
    • Children should be supervised by an adult while in the pool.
    • Children under the age of 16 are not allowed inside the Jacuzzi.
    • No nudity of any kind is allowed.
    • No glass bottles or cups are allowed in the pool or common areas.
    • People who play with the elevator will be subject to a fine that will be applied immediately.
    • Throwing things or objects from the balcony is not allowed.
    • Hanging or laying any kind of garment or object on the balcony railing is not allowed.
    • Using grills on the balconies is not allowed. (We have grills available; it is required that they be reserved in advance at the Front Desk)
    • Excessive noise and offensive behavior are prohibited.
    • Noisy activities (loud music or radio, noisy groups) are not allowed.
    • Fireworks must be within 100 meters from the building and should not be cracked later than 10:00 p.m.
    • Fireworks are not allowed on the property, on balconies, or on the beach of Oceana.
    • Pets are not allowed.

    Any remaining property on the premises is considered abandoned after (1) a customer has been absent for at least 30 days and has not contacted the front desk for delivery or (2) has retained the items for less than 30 days. Notwithstanding the above, Rosarito Inn is not responsible for any forgotten items.

    Rosarito Inn will greatly appreciate your cooperation in complying with these rules which aim to ensure a safe and peaceful stay for our guests.